Time
& Materials (T&M) Program — Equipment Service & Repairs
You
will ship the equipment to our depot facility for
repair service. Shipping
costs to our location are your responsibility. We quickly
evaluate the unit(s) and notify you electronically that an online
estimate
is available
for approval. Normal turnaround time is 2 to 4 working
days excluding transit time.
Our
standard charge for T&M repairs
is $50/hour plus parts for scanners and portables,
$75/hour plus
parts for printers. Loading
customer software is provided for $15/unit.
For guaranteed same day turnaround, an expedite fee of $35/unit
is charged. YOUR ONLY RISK
IS, if you choose not to repair the unit,
is a flat $25 plus shipping to return your unit.
NOTE: Expedited
Repairs Are Subject To Parts Availability.
TO
TAKE ADVANTAGE OF OUR T&M PROGRAM
1.) CLICK
THE LINK BELOW (Service & Repairs Link with Gold Bullets).
2.)CREATE
A USER NAME AND PASSWORD (This will allow you to access
our site).
3.)FOLLOW
THE INSTRUCTIONS (Create a return authorization
for your equipment).
4.)YOUR
USER NAME AND PASSWORD (Use these to track your equipment).